Extend the capabilities of your in-house team:
Support - If you are overwhelmed with day to day IT problems, we can relieve the pressure by handling all first line calls. If you experience problems that you don’t have the skills to resolve, then our experienced team is on hand to help.
Stand-By Cover - If you are looking for holiday, absence cover or even out-of-hours support, we can ensure that you have IT covered, from remote to onsite support.
One Off Projects - We can help with specific IT problems such as server upgrades, office moves and security assessments.
Proactive Monitoring - We can proactively monitor and maintain your network 24/7 which will allow us to identify potential issues.
We then either notify you or resolve problems before they turn into downtime and loss of business productivity.
Knowledge Base - We constantly research and test new products and are well-placed to recommend the appropriate solutions to meet your requirements. This provides another opportunity for you to use our experience to your advantage and save you valuable time.
Ultimately Service Desk will allow you to concentrate on the strategic activities of your organisation while providing you with peace of mind.
If you would like to find out more about the benefits of Service Desk just use the contact us here. Alternatively, you can register your details and one of our team will call you back within the hour.